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DIPLOMA IN INFORMATION TECHNOLOGY
- TECHNICAL SUPPORT
LEVEL 5
16
Month Course
Consists of 4 academic terms
120
Credits
Includes four 15-credit papers, one 30- credit research proposal, and a 90-credit thesis.
6.0
Academic IELTS requirement
No band lower than 5.5 or any other equivalent in a test recognised by NZQA.
The program aims to outcome graduates who are ready to be launched in the global and New Zealand's information technology industry.
The graduates will have the following technical and core IT skills:
Select, install and configure IT hardware and systems software to meet organisational requirements
Apply a broad operational knowledge of networking, and associated services and technologies to meet typical organisational requirements
Apply a broad operational knowledge of cata-base administration to meet typical organisational data storage and retrieval requirements
Troubleshoot and resolve a range of common system problems using appropriate tools and procedures
Apply the fundamentals of interaction design concepts and practice to enhance interface design
Apply the principles of software development to create simple working applications
Papers
Term 1
Computer Hardware & Operating Systems
Data Communication & Computer Networks
Term 2
Systems Administration
Database Design & Administration
Term 3
Web Design Funcamentals
Programming Principles
Term 4
IT Security & Professional Practice
IT Project
Entry Requirements
16 years old by the time the programme starts
High school graduate
The New Zealand Certificate in Information Technology Essentials (Level 4) or equivalent
A New Zealand Certificate in English Language (Academic) (Level 4) or equivalent
An IELTS (Academic) overall band score of 6.0 with no individual band score less than 5.5 OR a Pearsor English Language Test (PTE) overall band score of 50 with no individual band score less than 42; OR NZCEL Level-4; OR equivalent
BYOD
Students studying this course are required to bring their own laptop.
Career Opportunities
IT TECHNICAL SUPPORT
IT HELP DESK SUPPORT
IT SERVICES SUPPORT
IT TECHNICIAN
NETWORK SUPPORT
The average support technician salary in New Zealand is $65,195 per year or $33.43 per hour. Entry-level positions start at $58,125 per year, while most experienced workers make up to $80,325 per year.
Intake Dates
2025
April
July
September
November
Duration
12 months including holidays
ROI Projection
Check the breakdown for the ROI Projection* of pursuing a Student Pathway in New Zealand.
Numbers are projected for monthly and annual earnings.
*Conservative estimates for calculation
See Return on Investment Table
Student Pathway Process
(Costs & Timeframe)
Step 1
SCHOOL APPLICATION/ ENROLLMENT
Start your journey by applying to a registered New Zealand institution. The ePathways Education Department will assist you with the entire school application process, ensuring all required documents are submitted and your spot in the program is secured.
Upon payment, we will assist you in filling out and submit the school application form, along with necessary documents submit all required documents (transcripts, English proficiency, passport, etc.) to the school for assessment.
assist you in drafting the letter of intent arrange for schedule of entrance exams and interviews with the institution.
provide preparation guidance for the exam and interview process.
receive and confirm the Offer of Place from the institution to secure your spot.
1,400 NZ$
Step 2
ENGLISH PROFICIENCY TEST
To study in New Zealand, you'll need to prove your English proficiency. EPathways offers an in-house one-on-one online review (at least 30 hours) to help you prepare for the English proficiency tests (IELTS or PTE). This personalized support ensures that you are well-prepared and confident in passing your exam!
Upon payment, we will assign a dedicated tutor who will work with you to improve your language skills, focusing on the areas where you need the most support.
We will also book your exam for the most convenient date and location, ensuring everything is set up for you to succeed.
800 NZ$
Step 3
ENDORSEMENT TO LICENSED IMMIGRATION ADVISER (LIA)
After receiving your offer letter, the LIA will send you an email outlining the next steps, including payment details for their services.
Upon payment, you will receive a detailed checklist of all the required documents for your study visa application, ensuring a smooth and organized submission process.
1,000 NZ$
Step 4
DOCUMENTATION
ePathways will assist you in gathering, organizing, and checking all necessary documents for your visa application based on the checklist given by the LIA. We will ensure everything is in order to speed up the approval process.
Upon payment, we will schedule a meeting to review the visa requirements and guide you through each step to ensure your application is fully prepared.
ensure that your bank statements or financial records show sufficient funds to cover tuition and living expenses in New Zealand.
help you craft a compelling and clear Statement of Purpose
verify all required documents
ensure all documents are properly organized, labeled, and ready for submission.
make sure you’re aware of any additional documents or forms that may be specific to your visa application type, such as medical or police checks.
1,400 NZ$
PRINCIPAL APPLICANT
1,400 NZ$
PARTNER
(if applicable)
Step 5
VISA LODGEMENT
Once your documentation is ready, the Licensed Immigration Adviser will lodge your visa application for both you and your partner (if applicable). This includes the submission, processing, and follow-up.
Upon payment, the LIA will begin by reviewing your documents and submitting the application to New Zealand Immigration.
we will monitor the progress of your application, ensuring timely updates and addressing any issues promptly.
the LIA will liaise with New Zealand Immigration to resolve any queries and ensure all required documentation is provided if needed.
we will keep you informed on the status of your visa, which typically takes
4-6 weeks to process, and notify you once a decision is made.
1,400 NZ$
PRINCIPAL APPLICANT
2,400 NZ$
PARTNER
(if applicable)
Step 6
PAYMENT OF SCHOOL FEES/APPROVED IN PRINCIPLE VISA
Once your visa has been approved, it's time to confirm your enrollment in the school. EPathways will support you in the following:
Fee Payment Guidance: EPathways will guide you through the process of paying the required school fees, ensuring you understand the payment deadlines and the total amount.
Assistance with Payment Methods: ePathways will help you navigate the different payment methods available for international students, ensuring the transaction is secure and completed on time.
Payment Confirmation: After payment is made, ePathways will confirm your payment with the institution and help you get any official receipts or proof of payment, which may be required for your student visa or travel arrangements.
Additional School Registration: ePathways will help with additional school requirements such as orientation details, accommodation registration (if required), and student ID processing.
25,900 NZ$*
*Discounts available based on qualifications
Step 7
VISA OUTCOME
After submitting your visa application, you will receive your visa outcome. EPathways provides the following support:
Visa Outcome Communication: EPathways will inform you as soon as the outcome of your visa application is received. If approved, you’ll receive your visa, and if additional information is needed, ePathways will assist you in gathering the required documents.
Visa Follow-Up Support: If your visa is delayed or rejected, ePathways will help you identify the reason and advise you on how to address the issue. If necessary, they will assist in lodging a visa appeal or resubmission.
Document Handover: Upon approval, you’ll receive your official visa approval letter, which you’ll need for travel and school registration.
Step 8
SETTLEMENT IN NEW ZEALAND
Upon arrival in New Zealand, EPathways provides support to help you settle into your new life:
Accommodation Assistance: ePathways can assist with finding temporary or permanent accommodation, depending on your preferences and budget. This can include connecting you with trusted property agents or universities with on-campus housing.
Bank Account Setup: ePathways will help you open a bank account in New Zealand, which is essential for managing your finances, receiving funds, and paying for living expenses.
Orientation and Local Information: ePathways provides a thorough orientation to help you adjust to life in New Zealand, including transportation tips, local cultural norms, and any legal requirements you may need to follow.
Student Support Services: Access to a range of support services to help with your academic journey, from tutoring services to counselling and career advice.
Ongoing Assistance: ePathways offers continued support for your first few months in New Zealand, ensuring that your transition is as smooth as possible.
INZ Living Expenses Requirements (SHOW MONEY)
1,667.67 NZ$/month
Estimated Cost
31,900 - 35,700 NZ$
Accommodation in New Zealand
Weekly Rent (single person in a shared room) including utilities
180 NZ$
2 week bond and 1 week advance (rent for shared room @ 180/week)
540 NZ$
Food for single person per week
150 NZ$
AT Hop Card (bus card) with top up
50 NZ$
Airport pick-up
100 NZ$
Estimated Costs
1,055 NZ$
***Discounted Price
Disclaimer: The calculation and figures above is indicative only. It is subject to changes in the event there is any change in forex exchange and of the school fees.